Suburban SW10DE Manual: A Comprehensive Guide
This manual details installation‚ operation‚ and maintenance for Suburban SW10DE RV water heaters‚ covering direct vent gas and electric models.
The Suburban SW10DE is a highly popular 10-gallon capacity RV water heater‚ designed for recreational vehicles and mobile housing applications. It features both gas and electric heating elements‚ offering versatile hot water solutions for campers and travelers. Utilizing Direct Spark Ignition (DSI)‚ the SW10DE ensures reliable ignition without the need for external power sources for ignition.
This model‚ along with its variations (SW10D‚ SW10DEM)‚ provides efficient and consistent hot water performance. The porcelain-lined steel tank enhances durability and resistance to corrosion. Proper installation‚ operation‚ and regular maintenance – as detailed in this manual – are crucial for safe and optimal functionality. Referencing resources like Airxcel.com/Suburban and service manuals will further aid in understanding and maintaining your SW10DE.

Model Variations: SW10D‚ SW10DE‚ SW10DEM
Suburban offers several variations within the SW10 series‚ catering to diverse RV setups and user preferences. The SW10D is a gas-only model utilizing Direct Spark Ignition (DSI). The SW10DE adds an electric heating element for supplemental or alternative heating‚ providing flexibility in energy source. Finally‚ the SW10DEM incorporates a motor aid feature‚ enhancing gas burner efficiency and performance‚ particularly in challenging conditions.
Other related models include SW4D‚ SW6D‚ SW12D‚ and SW16D‚ differing primarily in tank capacity. The “DEC” and “DEL” variants include power cords and relays for simplified electrical connections. Understanding these distinctions is vital when selecting parts or troubleshooting. Always verify the specific model number before ordering replacement components or consulting service documentation‚ such as those found on Airxcel.com/Suburban.
Safety Precautions and Warnings
Prior to installation and operation‚ carefully review all safety precautions. Improper installation can lead to fire‚ explosion‚ carbon monoxide poisoning‚ or property damage. Ensure adequate ventilation when operating the water heater. Never store flammable materials near the unit. Disconnect gas and electrical supplies before performing any maintenance or repairs.
Carbon monoxide detectors are crucial in RVs with gas appliances. Regularly test detector functionality. Do not operate the water heater if damaged. Hot water can cause scalding; exercise caution when using. Always follow local codes and regulations regarding gas and electrical installations. Refer to the complete manual available at Airxcel.com/Suburban for detailed safety guidelines and warnings.

Installation Procedures
Proper installation is vital for safe and efficient operation‚ requiring direct venting‚ correct gas and electrical connections‚ and thorough tank flushing before initial use.
Direct Vent Installation Requirements
Direct vent installation is crucial for safe operation‚ ensuring proper combustion and preventing carbon monoxide buildup within the recreational vehicle. The vent system must terminate to the exterior‚ avoiding obstructions like awnings or overhangs.
Specific vent pipe materials are required – typically aluminum or stainless steel – and must adhere to local codes. The vent termination point needs adequate clearance from windows‚ doors‚ and other air intakes.
Inspect the vent pipe for any damage or kinks before and during installation. Proper sealing of all vent connections is paramount to prevent exhaust leaks. Refer to the installation manual (PN: 205269) for detailed diagrams and specifications regarding vent length and termination requirements. Failure to comply can lead to hazardous conditions.
Gas Supply Connection
Connecting the gas supply requires strict adherence to safety protocols. A qualified technician should perform this task‚ ensuring all connections are leak-free. Use only approved gas piping materials and fittings‚ compatible with LP or natural gas‚ as specified in the installation manual (PN: 205269).
Before connecting‚ verify the gas supply pressure matches the heater’s requirements. Apply a leak detection solution (soap and water) to all joints after connection‚ checking for bubbles.
A manual shut-off valve must be installed upstream of the water heater for easy access during maintenance or emergencies. Proper grounding is essential to prevent electrical interference with the gas system. Always follow local and national gas codes.
Electrical Connection (120V)
The Suburban SW10DE requires a dedicated 120V‚ 15-amp circuit‚ properly grounded according to local and national electrical codes. Ensure the wiring is appropriately sized to handle the heater’s 1440-watt electrical draw. A GFCI (Ground Fault Circuit Interrupter) is highly recommended for added safety‚ particularly in RV applications.
Before connecting‚ verify the voltage matches the heater’s specification. Improper voltage can damage the electric element. Use a suitable electrical enclosure and wiring connections‚ protecting them from moisture and physical damage.
Never connect the heater to an extension cord. Direct connection to a properly installed outlet is crucial. Consult a qualified electrician if you are unsure about any aspect of the electrical connection.
Water Line Connections
Connect the cold water inlet to the designated fitting on the heater‚ using appropriate plumbing materials like PEX or copper tubing. Ensure all connections are watertight to prevent leaks. A pressure regulator is recommended to maintain water pressure within the heater’s specified range – typically 40-80 PSI.
The hot water outlet should be connected to your RV’s hot water distribution system. Use dielectric unions where dissimilar metals connect to prevent corrosion. Before fully tightening connections‚ flush the water lines to remove debris and prevent clogging.
Inspect all connections for leaks after initial use and periodically throughout the season.

Tank Flushing Before Initial Use
Prior to operating your Suburban SW10DE water heater for the first time‚ thoroughly flush the tank. This crucial step removes manufacturing debris and ensures clean hot water. Begin by bypassing the heater and filling the RV’s freshwater system. Then‚ connect a short length of hose to the drain valve located at the bottom of the tank.
Direct the hose to a suitable drain location. Open the drain valve and allow the tank to completely empty. Repeat this process several times‚ until the water runs clear and free of sediment.
Close the drain valve securely before connecting to the hot water system.

Operation Instructions
The Suburban SW10DE offers both gas and electric heating options‚ utilizing a Direct Spark Ignition (DSI) system for reliable and efficient hot water production.
Lighting the Gas Burner (DSI System)
To ignite the gas burner on your Suburban SW10DE water heater‚ first ensure the electric element is off. Turn the thermostat dial to the “Pilot” position and press and hold the reset button. You should hear a clicking sound as the DSI system attempts ignition. Continue holding the reset button for approximately 30-60 seconds‚ allowing the gas to flow and ignite.
If the burner doesn’t light after several attempts‚ release the reset button and wait five minutes before trying again to prevent gas buildup. Once lit‚ continue holding the reset button for an additional 30 seconds to confirm a stable flame. Finally‚ turn the thermostat dial to your desired temperature setting. Always follow safety precautions and consult the full manual for detailed instructions and troubleshooting.
Using the Electric Element
The Suburban SW10DE water heater features an electric element for supplemental heating‚ especially useful when connected to shore power. To activate‚ ensure the water heater is full and the gas supply is either on or off – the electric element can operate independently. Turn the thermostat dial to a temperature setting; the electric element will engage when the water temperature falls below the set point.
The SW10DE utilizes 1440 watts of electrical power. Be mindful of your RV’s electrical capacity when using the electric element alongside other appliances. Some models (SW10DEL‚ SW10DELC) include a relay for proper electrical operation. Refer to the wiring diagram in the manual for correct connections. Regular use of the electric element can extend propane usage.
Temperature Control Settings
The Suburban SW10DE water heater’s thermostat dial controls both gas and electric heating‚ offering a range of temperature settings. Typically‚ markings indicate approximate temperatures‚ though actual water temperature may vary. Lower settings conserve energy‚ while higher settings provide quicker recovery times.
It’s crucial to avoid setting the thermostat to excessively high temperatures‚ as this can create scalding hazards. A comfortable and safe setting generally falls between 120°F and 130°F. When using both gas and electric elements‚ the thermostat prioritizes maintaining the selected temperature‚ activating either heat source as needed. Familiarize yourself with the dial’s markings and adjust accordingly for optimal comfort and efficiency.
Understanding the Thermostat
The Suburban SW10DE utilizes a bi-metallic strip thermostat to regulate water temperature‚ cycling the gas burner or electric element on and off. This thermostat isn’t a precise instrument; settings represent approximate temperatures. It’s crucial to understand that fluctuations are normal.
The thermostat’s operation is influenced by water draw and incoming water temperature. Heavy water usage will require more frequent cycling to maintain the set temperature. A properly functioning thermostat will exhibit a distinct “click” sound when switching between heating modes. Regular inspection ensures accurate temperature control and prevents overheating. Refer to the service manual for detailed troubleshooting steps if temperature inconsistencies arise.

Maintenance and Troubleshooting
Regular inspections‚ burner cleaning‚ and vent system checks are vital. This section provides guidance for resolving common issues like ignition failures and low pressure.
Annual Inspection Checklist
Prior to each heating season‚ a thorough inspection is crucial for safe and efficient operation of your Suburban SW10DE water heater. Begin by visually inspecting the vent system for any obstructions‚ corrosion‚ or damage. Ensure all vent connections are secure and properly sealed. Next‚ carefully examine the burner assembly‚ cleaning it to remove any debris or buildup that could impede proper combustion.
Check the gas supply connections for leaks using a soap and water solution – never a flame! Verify the functionality of the DSI system and electric element. Inspect the tank for signs of corrosion or leaks. Finally‚ review the operation manual and ensure you understand all safety precautions. Document all inspection findings and any maintenance performed.
Cleaning the Burner Assembly
Regular cleaning of the burner assembly is vital for optimal performance and preventing potential issues with your Suburban SW10DE water heater. Begin by disconnecting the gas supply and allowing the unit to cool completely. Carefully remove the burner assembly components‚ noting their positions for reassembly. Use a soft brush and mild detergent to gently clean the burner‚ removing any dust‚ debris‚ or corrosion.
Pay close attention to the burner ports‚ ensuring they are clear and unobstructed. Avoid using abrasive cleaners or tools that could damage the delicate components. Rinse thoroughly with clean water and allow all parts to dry completely before reassembling. Inspect the igniter for cleanliness and proper function before restoring gas supply.
Checking the Vent System
A properly functioning vent system is crucial for safe operation of your Suburban SW10DE water heater‚ preventing carbon monoxide buildup. Regularly inspect the direct vent pipe for any obstructions‚ such as bird nests‚ debris‚ or damage. Ensure all connections are secure and airtight‚ using appropriate sealant if necessary. Look for signs of corrosion or deterioration‚ especially at joints and seams.
Verify the vent pipe maintains the correct slope for proper condensation drainage. Never use substitute materials for the vent pipe; always use components specifically designed for gas appliances. If any issues are detected‚ immediately discontinue use and consult a qualified technician for repair or replacement.
Troubleshooting Ignition Problems
If your Suburban SW10DE fails to ignite‚ several factors could be at play. First‚ verify the gas supply is turned on and adequate pressure is reaching the unit. Check the DSI (Direct Spark Ignition) module for proper voltage using a multimeter – consult the service manual for specifications. A weak spark or faulty module are common causes.
Inspect the burner assembly for debris or obstructions hindering ignition. Ensure the thermocouple is clean and properly positioned near the burner flame. Low voltage can also prevent ignition; check the 120V power supply. If problems persist‚ consult the detailed troubleshooting section within the official Suburban service manual (Airxcel.com/Suburban) for advanced diagnostics.
Troubleshooting No Hot Water
Experiencing no hot water from your Suburban SW10DE? Begin by confirming the gas burner is actually lighting and staying lit. If using the electric element‚ ensure it’s receiving 120V power and hasn’t tripped a breaker. A faulty thermostat is a frequent culprit; test its functionality with a multimeter‚ referencing the service manual for correct resistance values.
Check for proper gas flow to the unit. A blocked vent can also cause issues. If the burner ignites but water remains cold‚ the electric element might be defective. Thoroughly review the installation and operation manual (Airxcel.com/Suburban) for detailed troubleshooting steps and diagrams to pinpoint the problem efficiently.
Low Hot Water Pressure Troubleshooting
Addressing low hot water pressure in your Suburban SW10DE starts with checking the inlet water pressure to the heater – ensure it meets the manufacturer’s specifications. Inspect the hot and cold water connections for any kinks or obstructions in the lines. A partially closed valve will significantly reduce flow.
Sediment buildup within the tank or in the mixing valve can restrict water passage. Flushing the tank (see installation procedures) is crucial. Examine the faucet aerators for clogging. Refer to the service manual (available at Airxcel.com/Suburban) for detailed diagrams and troubleshooting guidance. A malfunctioning electric element can sometimes mimic low pressure; verify its operation.

Technical Specifications
The Suburban SW10DE boasts a 10-gallon tank‚ requires 1440 Watts of electrical power‚ and features varying gas consumption rates depending on BTU output.
Dimensions and Weight
Understanding the physical characteristics of the Suburban SW10DE is crucial for proper installation within your recreational vehicle or mobile housing unit. While precise dimensions can vary slightly based on the specific model (SW10D‚ SW10DE‚ SW10DEM‚ etc.)‚ the unit generally maintains a compact footprint designed for efficient space utilization.
Typical overall dimensions are approximately 24 inches in height‚ 18 inches in width‚ and 16 inches in depth. However‚ it’s vital to consult the detailed installation manual – available at Airxcel.com/Suburban – for the exact measurements of your particular SW10DE model.
The weight of the unit‚ when empty‚ is around 30-35 pounds. This weight is an important consideration when assessing the structural capacity of the mounting location and ensuring a secure installation. Always prioritize safety and adhere to the manufacturer’s guidelines for mounting and securing the water heater.
Gas Consumption Rates
Understanding the gas consumption of your Suburban SW10DE water heater is essential for calculating propane usage and ensuring adequate supply during operation. The SW10DE utilizes propane gas as its primary fuel source‚ and consumption rates vary depending on the burner setting – low‚ medium‚ or high – and whether the electric element is engaged.
On average‚ the SW10DE consumes approximately 19‚000 BTU per hour on its highest setting. This translates to roughly 0.56 gallons of propane per hour. Lower settings will naturally consume less gas. When the electric element is activated‚ gas consumption may be reduced‚ offering a hybrid heating solution.

Always refer to the official Suburban installation and operation manual (available at Airxcel.com/Suburban) for precise gas consumption figures specific to your model. Accurate knowledge of these rates allows for efficient propane management and prevents unexpected fuel shortages during your travels.
Electrical Power Requirements (1440 Watts)
The Suburban SW10DE water heater requires a 120-volt AC electrical connection to operate its electric element‚ supplementing or replacing gas heating. This element draws a maximum of 1440 watts‚ which is crucial information for determining compatibility with your RV’s electrical system and generator capacity.
Ensure your RV’s electrical circuit can handle this load without tripping breakers. Consider the combined wattage of all appliances operating simultaneously. Using a dedicated circuit for the water heater is recommended. The electric element provides a consistent and quiet heating option‚ particularly useful when shore power is available.
Consult the official Suburban manual (Airxcel.com/Suburban) for detailed wiring diagrams and safety precautions regarding electrical connections. Improper wiring can lead to damage or pose a safety hazard. Always disconnect power before performing any electrical work.
Tank Capacity (10 Gallons)
The Suburban SW10DE water heater features a 10-gallon capacity steel tank‚ internally lined with porcelain for enhanced durability and corrosion resistance. This size is commonly found in recreational vehicles‚ balancing sufficient hot water availability with space and weight considerations.

While 10 gallons may seem modest‚ it typically provides enough hot water for several showers‚ dishwashing‚ or handwashing‚ depending on usage patterns. The recovery rate – how quickly the water heats up – is also a key factor‚ influenced by both gas and electric element operation.
Regular flushing of the tank (see ‘Tank Flushing Before Initial Use’) is vital to remove sediment and maintain optimal performance. A porcelain lining helps prolong tank life‚ but preventative maintenance is still essential. Refer to the official manual for specific recommendations.

Service and Support
For assistance‚ locate service centers or access online manuals and resources at Airxcel.com/Suburban. Warranty details are also available online.
Locating Service Centers
Finding qualified service technicians for your Suburban SW10DE water heater is crucial for maintaining optimal performance and safety. Airxcel‚ the parent company of Suburban‚ doesn’t maintain a comprehensive‚ publicly accessible list of authorized service centers directly on their website. However‚ they recommend contacting local RV dealerships and repair facilities experienced with RV appliances.
A good starting point is to search online using keywords like “RV repair near me” or “Suburban water heater service.” Many independent RV technicians also offer mobile service‚ providing convenient on-site repairs. When contacting potential service centers‚ be sure to inquire about their experience specifically with Suburban water heaters and the SW10DE model. Confirm they are qualified to perform gas appliance repairs‚ adhering to all relevant safety standards and regulations.
Accessing Online Manuals and Resources (Airxcel.com/Suburban)
Airxcel’s website‚ Airxcel.com/Suburban‚ serves as the primary online resource for all Suburban water heater documentation. Here‚ you can find a wealth of information‚ including installation‚ operation‚ and maintenance manuals for the SW10DE and other models. A searchable database allows you to quickly locate the specific manual for your unit based on the model number.
Beyond manuals‚ the website offers troubleshooting guides‚ parts lists‚ and warranty information. A particularly useful resource is the service and training manual (WH_Service and Training Manual 05-18-11.pdf)‚ which provides in-depth technical details. You can also access frequently asked questions (FAQs) and contact Airxcel’s customer support team for assistance. Regularly checking the website ensures you have the latest updates and resources available.
Warranty Information
Suburban water heaters‚ including the SW10DE model‚ are backed by a manufacturer’s warranty against defects in materials and workmanship. The specific terms and duration of the warranty can vary‚ so it’s crucial to review the documentation included with your unit or available on the Airxcel website (Airxcel.com/Suburban).
Generally‚ the warranty covers the tank and essential components for a specified period from the date of original purchase. However‚ it typically does not cover damage resulting from improper installation‚ misuse‚ neglect‚ or acts of nature. Proper registration of your product is often required to validate the warranty. Keep your proof of purchase and warranty registration information in a safe place. Contact Airxcel customer support for specific warranty claim procedures.